Moving signals a time of great change. The process can be exciting and daunting as we let go of things, literally and metaphorically. It can be stressful in the best of circumstances whether you hire a mover or not, so if you have made to hire a mover, you should not skip the step of vetting your mover. Finding a reliable and trustworthy service and exercising caution in packing, is worth much more than your belongings, it is your peace of mind. Here are some resources to help you find great movers, why you should exercise great caution in choosing them, and resources in the event you have fallen victim to a moving scam in the Triangle.
How Common are Moving Scams?
Moving scams are unfortunately more prevalent than one might think. According to the Better Business Bureau, in the last year, consumers lodged a staggering 15,198 complaints against moving companies which amounted to losses totaling $129,040. As a result, the Department of Transportation (DOT) has taken action and created a campaign for consumer protection called "Operation Protect Your Move, “ in which they will deploy investigators to address moving complaints and crack down on non-compliant companies or brokers. So as a consumer, who is also looking to move, how can you be alert to moving scams?
Moving scams come in a number of forms that include paying upfront for movers that do not show, receiving an initial quote based on expected weight only for additional charges to be levied after loading, or the truck never arrives at the destination, leaving belongings either lost or held until additional payments are made. These worst-case eventualities are enough to make those who need to move, exercise more caution. Here is a checklist for choosing trustworthy movers:
Making the Right Choice: Checklist
Shop Around: Contact reputable, long-standing moving companies to get a clear picture of the legitimate estimate of the cost of your move
Confirm Responsibility: Ask if the moving company will be conducting the move or if it will be brokered to another company
Keep Records: Document contracts, proof of payments, and all communication with the moving company.
Check Reviews: Research what others have said about the business. Pay attention to both all feedback
Verify Address: Ensure that the moving company's address is a legitimate business or residence
Have you already moved and are a victim of a scam?
Filing a complaint to the Federal Motor Carrier Safety Administration online or by calling 888-DOT-SAFT (888-368-7238) is your potential recourse if you have fallen victim to a scam. You should also report the incident to local law enforcement and seek state-level enforcement options, to help others from falling prey.
Do not make finding a mover an afterthought. When you prioritize movers, you safeguard your belongings and ensure a stress free transition. Exercising caution when choosing a mover, can make your moving experience a positive one. If you are looking to make a move to or from the Research Triangle Park, contact My NC Homes today!
Posted by Larry Tollen on
Leave A Comment